TERMS AND CONDITIONS

Order Placement:

Upon placing an order, a dedicated client advisor will be assigned to facilitate a personalized shopping experience.
The client advisor will initiate contact through calls or video calls to discuss specific details such as style, size, fitting, shape, and color preferences.
Orders will be processed only after the client confirms the details and provides explicit consent to proceed with the purchase.

Payment and Dispatch:
Payment for orders is mandatory upon confirmation.
Once the payment is successfully processed, the product will be dispatched promptly.
Shipping:
Complimentary shipping is offered for all orders within India and the UAE.
Shipping timelines and tracking details will be communicated to clients upon dispatch.

Exchange and Returns:
In line with our commitment to personalized service, we do not offer exchanges or returns.
The dedicated client advisor ensures that all aspects of the order meet the client's expectations before processing the payment and dispatching the product.

Cancellation Policy:
Cancellations can be requested within a specified time frame after order placement.
Clients are advised to contact their assigned client advisor promptly for any cancellation requests.

Information Collection:
We collect personal information, including but not limited to name, contact details, and preferences, to provide tailored client advisory services.
This information is obtained directly from clients during the order placement process.
Communication:
Client advisors will utilize various communication channels, including calls and video calls, to engage with clients and discuss order details comprehensively.
Communication aims to ensure a seamless and personalized shopping experience.

Payment Security:
Payment information, such as credit card details, is securely processed through trusted and compliant payment gateways.
We do not retain or store sensitive payment information on our servers.
Data Confidentiality:
Client information is treated with utmost confidentiality.
We do not share personal information with third parties unless required for order fulfillment or legal compliance.

Marketing Communications:
With explicit consent, clients may receive promotional materials, newsletters, or updates related to our product offerings and services.
Clients have the option to opt-out of marketing communications at any time.
It is strongly recommended to consult with legal professionals to ensure these policies align with local regulations and adequately protect both your business and your clients.